Legal information

What we commit to.

Items marked to be completed must be filled in before going live, with the help of a lawyer. This translation is provided for information; only the French version is legally binding.

Legal notice

Publisher: company name, legal form, share capital, registered office address, RCS number, SIRET number.

Publication director: Florian Lallier.

Contact: contact@masquia.com

Host: name, address and phone number of the host (in the European Union).

Privacy policy

What we collect on this site

For the founding members list: desired username, email address, city, profile (woman, man, non-binary person, couple). For partner venues: venue name, business contact details and message. Nothing else. This site uses no advertising cookies or tracking tools.

Why

Only to let you know when Masquia opens in your city, or to contact you about a partnership. Legal basis: your consent, which you can withdraw at any time.

Sensitive data

Signing up to Masquia may reveal information about sex life, considered sensitive under the GDPR (Article 9). It is processed only with your explicit consent, encrypted and hosted in the European Union. It is never sold or passed on to advertisers.

Retention period

Until Masquia opens in your city, and for 24 months at most. If no account is created in the app, your data is then deleted.

Your rights

Access, rectification, erasure, objection and portability: write to dpo@masquia.com. You can also contact the CNIL, the French data protection authority (cnil.fr).

General terms of sale

Draft to be validated by a lawyer before sales open.

Seller

company name, address, SIRET, VAT number. Contact: contact@masquia.com.

What is sold

Signing up and most of the app are free. Paid items: the Velours plan (monthly subscription), tickets for masked nights and shop items (masks, blindfolds, hoods, gift boxes, gift cards). Prices are in euros, all taxes included. Payment is secured by our payment provider. The name on your bank statement is discreet.

Masquia sells access to its service, never access to a person. No money passes between members.

Shop delivery

Shipped within 2 working days in France and the European Union, to a pickup point or to your home, in plain packaging with no mention of the brand or contents. Delivery times and costs are shown before payment.

Right of withdrawal

• Shop: 14 days from receipt to return an unopened item. This right does not apply to items unsealed after delivery that cannot be returned for hygiene reasons (masks, blindfolds, hoods worn against the face), in accordance with Article L221-28 of the French Consumer Code.
• Nights: a ticket for a night on a set date carries no right of withdrawal (Article L221-28). If a night is cancelled by Masquia or the venue, the ticket is refunded.
• Subscriptions: 14 days from subscription, unless you expressly ask to use the service before the end of that period. In that case, the amount for the period already used remains due.

Subscriptions and cancellation

Subscriptions renew automatically each period. You can cancel at any time from your account, in three clicks. Cancellation takes effect at the end of the current period. Founding member offer (first 1,000 sign-ups per city): the first month of Velours is free. At the end of that month, the subscription continues at €9.90 per month unless cancelled before then; a reminder is emailed a few days before the first charge. This price is guaranteed for life as long as the subscription stays active without interruption.

Nights: access rules

Access is limited to adult members whose identity has been verified, with a discreet check at the door. Breaching the consent charter leads to immediate exclusion, without refund.

Warranties

Items are covered by the legal guarantee of conformity (2 years, Articles L217-3 et seq. of the French Consumer Code) and the guarantee against hidden defects (Articles 1641 et seq. of the French Civil Code).

Disputes

In case of dispute, write to us first. You can then use the consumer mediator free of charge: name and contact details of the mediator to be appointed. Applicable law: French law.

Terms of use

Minimum age

Masquia is strictly for people aged 18 or over. Age and identity are verified when signing up in the app.

Purpose of the service

Masquia connects consenting adults who wish to meet anonymously. Masquia does not organise the encounters and does not take part in them.

Prohibited behaviour

• Any paid relationship, request for money or escort ad.
• Any photo showing a face, a minor or a person who has not consented.
• Harassment, threats, identity theft.
• Breaching the consent charter.

Sanctions

Suspension or deletion of the account, without refund in case of serious misconduct, and reporting to the authorities where required by law.

Full terms (subscriptions, cancellation, liability, applicable law) to be drafted before the app opens.